Frequently Asked Questions

• Getting started
  • Who is Firsties for?
  • Is Firsties free?
  • How do I create a Firsties account?
  • Can I sign up for Firsties while pregnant?
  • Does Firsties support pets as well?
  • How do I create a timeline for my child and/or pet?
  • I have more than one child and/or pet. Can I add multiple timelines?
  • How do I switch between different timelines?
  • What should I do on Firsties? I really want to make the most of this app!
  • Can I share timelines and albums with other people?
  • Can I access other peoples’ timelines and albums?
  • How do I change a due date to a birthdate?
  • How do I change my account details?
  • Help! I’ve forgotten my password.
  • What devices do I need to use the Firsties app?
• Timeline & albums
  • What are Firsties and how do I use them?
  • Who created the Firsties?
  • What is Timeline and how do I add content to it?
  • What is the difference between adding content to my Timeline versus to my Albums?
  • How can I search/filter a Timeline?
  • What is the Firsties suggestion tile on my Timeline?
  • How do I edit the content on my Timeline or Albums?
  • Can I share my little one's Timeline or Albums with someone that doesn’t have Firsties?
  • Can I create my own Firsties?
  • Can I create my own Albums?
  • What can I add to a Firstie?
  • How do I edit a Firstie?
  • Can I copy content from an Album to a Timeline?
  • Can I make an Album private?
• Sharing your little one’s journey
  • How do I share my little one’s Timeline or Albums with friends and family?
  • What happens when I share a Timeline or Albums?
  • How many people can I invite to a Timeline or Album?
  • Do the people I invite have to pay for anything?
  • Can I control what people can see and do on a Timeline or Albums?
  • Can I restrict what timelines people can see?
  • How do I change or remove the permissions I granted to people?
• Special effects & editing options
  • How do I add stickers, text overlay and other cool effects to my content?
  • What does the “🪄” (magic wand) icon do?
• Notifications
  • How do I control what notifications I get from Firsties?
  • Help! I’m not getting any notifications from Firsties.
• Storage
  • How much storage do I get in Firsties?
  • My storage is almost full! What should I do?
• Subscriptions
  • Do I have to pay to use Firsties?
  • How much do I have to pay for a premium account?
  • Do my family and friends have to pay for a subscription?
  • I no longer want a premium account. How do I cancel my subscription?
• Safety & privacy
  • Is Firsties safe to use?
  • Who can see my child’s or pet’s Firsties?
  • Who owns the content I add to Firsties?
  • Will Firsties sell my data to third parties?
  • Will I see ads in the Firsties app?
  • Does Firsties have a privacy policy?
  • What are Firsties terms of use?
• Export your content
  • Can I export all my memories in one go?
• Other
  • Who is behind Firsties?
  • What makes Firsties so special?
  • What languages does Firsties support?
  • How do I delete my account?
  • I have a question that isn’t answered here. What should I do?