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About us
Frequently Asked Questions
Getting started
Who is Firsties for?
Does Firsties offer a free trial?
How do I sign up and create a Firsties account? Is signing up required?
Can I sign up for Firsties while pregnant?
Does Firsties support pets too?
How do I create an album for my child and/or pet?
Can I add multiple albums?
How do I switch between albums?
What should I do on Firsties?
How do I edit content I uploaded to Firsties?
Can I share albums with other people?
Can I access someone else’s album?
How do I change a due date to a birthdate?
How do I change my account details?
Help! I forgot my password. What do I do?
What devices support the Firsties app?
Albums & Cards
What are Cards and how do I use them?
Who created the Cards?
What is an Album and how do I add content to it?
Can I combine multiple Albums into one?
What’s the difference between adding content to my Album vs. a Card?
How can I search or filter my Album?
How do I edit Album content?
Can I share my Album and content with someone who doesn’t have Firsties?
Can I create my own Firsties Cards?
What can I add to a Firstie Card?
How do I edit a Firstie Card?
Can I categorize content from an Album into Firsties Cards?
Sharing & Privacy
How do I share my Albums with friends and family?
What happens when I share an Album?
How many people can I share an Album with?
Do people I share an Album with have to pay?
Can I control what people can see and do?
Can I restrict what Albums people see?
Can I restrict screen-capturing?
How do I manage or remove someone’s permissions?
Creative Tools
How do I add stickers, text overlays, and effects to content?
What does the “🪄” (magic wand) icon do?
Photobooks & Reels
How do I print photo books?
What are Musical Videos and how do I create one?
Notifications
How do I control notifications from Firsties?
Help! I'm not receiving notifications.
Storage & Subscriptions
What does the Premium subscription offer?
How much storage do I get in Firsties?
Do I have to pay to use Firsties?
How much does Premium cost?
Do my family and friends need to pay?
How do I cancel my Premium subscription?
Safety & privacy
Is Firsties safe to use?
Who can see my child’s or pet’s Firsties?
Who owns the content I add to Firsties?
Will Firsties sell my data to third parties?
Will I see ads in the Firsties app?
Does Firsties have a privacy policy?
What are Firsties terms of use?
Export your content
Can I export all my memories in one go?
Other
Who is behind Firsties?
What makes Firsties so special?
What languages does Firsties support?
How do I delete my account?
I have a question that isn’t answered here. What should I do?
Still need help?
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